X
GO

Conflict Resolution (Webinar)

12/12/2023 10am - 12:30pm

Event date: 12/12/2023 10:00 AM - 12:30 PM Export event

This interactive virtual workshop is designed for utility employees who potentially face conflicts with co-workers and customers, and who want to learn techniques to effectively resolve and manage conflict. Upon completion, participants will learn:

• Causes of conflict
• Conflict Styles (self-assessment)
• Communication techniques to resolve conflict
• Positive attitude and language

2.5 W/WW Mgmt CPEs

 

 

 

 

 

PRE-REGISTRATION IS REQUIRED

Class Limited to 30

Printable Flyer


Instructor:  
Margie Hamner, Starfish Consulting

Class Times: 
Tuesday, December 12, 2023
10am - 12:30pm

Location:
Webinar

Cost:
$50 VRWA Members
$70 Non-members

Registration deadline: December 8, 2023

 

..